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Kawasaki Motors Corp., USA is recalling certain 2022 Ninja H2 SX SE motorcycles due to a software issue that could cause the motorcycle’s speed display to fail. As a result, affected vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, “Motorcycle Controls and Displays.”
Kawasaki’s Part 573 Safety Recall Report to NHTSA
Kawasaki’s Part 573 Safety Recall Report to the National Highway Traffic Safety Administration (NHTSA) says 200 motorcycles may be affected.
In the report, Kawasaki says:
“An improper control program in Multi-function meter may cause the display to restart unexpectedly during use. If this occurs the rider will not be able to see the vehicle speed during use.”
Describing the safety risk, Kawasaki says:
“There is a risk that the rider might not be able to obtain the vehicle speed
while restarting. Operating a motorcycle without a functioning speed display
can increase the risk of a crash or injury.”
The motorcycles affected by this recall are as follows:
MAKE
MODEL
MODEL YEAR(S)
KAWASAKI
ZX1002R (Ninja H2 SX SE/200)
2022
Determining if your bike is affected
Potentially affected bikes were produced between December 1, 2014, and September 27, 2022. The affected machines fall within the following VIN range:
Begin: JKBZXVR10NA000020 End: JKBZXVR11NA000298 Not sequential
Notification schedule
In its report to NHTSA, Kawasaki said it would notify dealers and owners on the following schedule:
Planned Dealer Notification Date: DEC 19, 2022 – DEC 19, 2022
Planned Owner Notification Date: DEC 21, 2022 – DEC 21, 2022
Kawasaki went on to say:
“KMC will distribute both electronic and paper copies of a Recall Service bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement “Important Recall Safety Information” printed on the outside of the envelope.
Kawasaki’s repair plan
Owners should take their affected motorcycles to a Kawasaki dealer, where the dealer will determine whether the motorcycle is affected by this recall. If the motorcycle is affected, the dealer will reprogram the meter control program. Kawasaki/dealers will provide all services at no cost.
If you’ve already had a problem with the front brake rotor and had it replaced at your cost, Kawasaki will reimburse you, stating:
If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252
Contacts
If owners have any questions about this recall, they may contact Kawasaki at 1-949-770-0400 and cite Kawasaki’s recall number MC22-09. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) citing NHTSA Recall 22V-913 or go to www.nhtsa.gov.
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